Nobody likes `the small print`.
These terms of service only apply to bookings made directly with Beinn Bhracaigh, for up to 4 bed-nights in total.
If you have booked via any other 3rd party, you need to follow the T`s & C`s of that 3rd party – so your reading is complete!
We don't like writing terms of service, and we know you don't like reading them, but they're here for a reason,
and that's to protect both you and Beinn Bhracaigh.
If you have any further questions on our terms please contact us.
These terms of service are not expansive, but we want everyone to know what we strive to deliver, as well as any limitations we are aware of that may impact on your stay with us, that you need to be aware of.
Also, we want to highlight certain things that we do expect Beinn Bhracaigh guests
to be aware of & take responsibility for.
In simple speak, it is about `doing the right thing`.
For direct Smaller Bookings of not more than 4 bed-nights in total:
1) We do not accept children under the age of 8 years of age.
2) We do not allow pets on the premises at any time.
Assistance dogs, in certain designated areas only (not in bedrooms) with 48 hours prior notice are welcome.
3) 100% no-smoking & no-vaping, within the property.
The designated smoking area is within the Walled Garden area only.
Please do not smoke outside the Reception main front door.
We charge guests, who smoke inside the property, £200 per instance,
required to cover the cost of deep cleaning all the soft furnishings.
4) Check-in is between 16.00 - 19.00 hours latest.
To arrange, at an additional charge, an earlier Check-in time (from 13.00 hours), please contact us directly
to check availability & advise on cost per room, noting we do usually need a minimum of 48 hours notice.
However, if you arrive earlier than expected, do feel free to park up,
take a town map from the Reception door, & explore Pitlochry.
5) Bedroom allocations.
With a request for a specific room, we will always use our best endeavours to try to honour this.
However; on occasion for operational reasons, this may not be possible & if this is the case,
we will always offer either an alternate room of the same standard, or a room upgrade, subject to availability.
We do understand and accept that from time to time accidents do happen.All we ask is that you notify us as soon as possible (we are available 24/7) if this has been the case.
7) Deposits & Pre-Payment.
8) Check-out is available between 09.15 - 10.30 hours daily.
If you need to depart earlier, please advise us the night prior by 21.00 hours,
to aide your speedy onward travel.
A later Check-out time, at additional cost, may be available, please contact us at least 24 hours beforehand.
9) Booking Amendments & Cancellations.
Must be emailed to [email protected] & are charged as outlined below:
For smaller bookings (stays of not more than 4 bed-nights)
21 days or more prior to arrival, the 1st night value is charged.
21 days or less prior to arrival, 100% charge is made.
We may be able to try & resell any cancelled or amended booking on behalf of the organiser/booker -
for which there is a £50 administration charge per room for this, if we are successful.
Please note that the card number used to either pay any deposit or guarantee the booking initially,
will be charged the above appropriate amounts.
10) Guests Lounge & Wi-fi Hotspot.
The Guests Lounge is located adjacent to Reception, & this is also where our free Wi-fi Hotspot, for your device, is based.
Please note that due to the age of the original building & the thickness of the walls,
there is no Wi-Fi in any other public areas, or in any guest bedrooms.
11) Breakfast (if required).
a) Breakfast may be optional & is served between 08.15 – 09.15 hours daily.
b) We do require your pre-order, the night prior by 21.00 hours, daily.
c) Please let us know at the very earliest opportunity if anyone, within your group has any special dietary requirements.